Privacy Policy
Last updated: 2025
Information We Collect
When you interact with our website or services, we may collect certain types of information. This includes personal details such as your name and email address when you submit a contact form or request information about our services. We also collect technical information automatically when you visit our website, including your IP address, browser type, device information, and pages you visit.
We collect this information to provide you with the services you request, to improve our website functionality, and to communicate with you about your inquiries or projects. The information we collect is limited to what is necessary for these purposes.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide our services, and improve your experience with our website. Specifically, we use your contact information to communicate with you about your projects, answer your questions, and provide updates about our services.
Technical information helps us understand how visitors use our website, which allows us to improve its design, functionality, and content. We may also use this information for security purposes and to prevent fraud or abuse.
Legal Basis for Data Processing
Our processing of your personal data is based on several legal grounds. When you contact us or request our services, we process your data based on your consent and our legitimate interest in providing services and responding to inquiries. We may also process data to fulfill contractual obligations when you engage our services.
We ensure that our data processing activities comply with applicable data protection laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with your explicit consent, when required by law or legal process, to protect our rights or property, or with service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy laws, you have the right to access, correct, or delete your personal information. You may also object to certain processing activities or request that we restrict how we use your information. To exercise these rights, please contact us using the information provided in the Contact section.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@craftedflamebout.world
Phone: +61 1300 585 888
Address: 300 Barangaroo Ave, Barangaroo NSW 2000, Australia